We have a 30-day return policy, which means you have 30 days after receiving your item(s) to request a return.To be eligible for a return, your item(s) must be in the same condition that you received it, unworn, unused, free of stains, no distinct smells or odours, no damages, unaltered, no pet hair, no tanners, no deodorant or perfumes, unwashed condition with tags attached and in its original packaging. You’ll also need the receipt or proof of purchase.To start a return, you can contact us at Unfortunately, we do not offer prepaid return labels. You are responsible for return shipping costs, you may use a carrier of your choice to ship your items to us. We suggest obtaining a tracking number for your shipment as we are not held liable for lost parcels en route back to us. Items sent back to us without first requesting a return will not be accepted. Please do not forget to mark your name and order number somewhere visible.

We do not offer price adjustments on items purchased before site-wide sales. 

You can always contact us for any return question at

Damages and issuesPlease inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable itemsCertain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). Final sale items include swimwear bottoms, intimates, masks, jewelry and accessories. We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.Unfortunately, we cannot accept returns on sale items discounted at 50% or more or gift cards.

ExchangesWe apologize that your item(s) did not work out for you. At this time, we do not offer exchanges. We sincerely apologize for the inconvenience. The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

RefundsWe will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too. Refunds do require roughly 7-10 business days to process each bank does have varying processing times.